Returns & Refunds
We want you to feel satisfied every time that you shop with us, so our returns policy is simple. You can return or exchange any goods bought from the Cricshop Us website within 7 days from when you receive them.
The item(s) can only be returned or replaced within 7 days of your purchase. Your purchased item must be in its original unused condition with the original packaging in order to be returned. Merchandise that has been used or altered will not be accepted for return or exchange. The shipping costs to return or exchange an item is paid by the customer unless an incorrect product or a faulty product has been delivered. We do not reimburse shipping costs, under any circumstances, for goods delivered outside of the mainland US 50 states. Ensure you include the original packing slip or your name and order number so we can identify the return.
All returns for a refund are subject to a 10% restocking fee. Please allow 10 business days for your refund to be processed.
All returns for a refund are subject to a 10 % restocking fee
SALE or Clearance items are not eligible for returns/refund/exchange.
If you are returning items due to error on our part we will be happy to refund the delivery charges incurred by you in sending the item back to us. Otherwise you will be responsible for those charges incurred you will also be liable for costs for any other services provided to you in connection with your purchase, for example "knocking in" and any delivery costs incurred by us
How to Process a Return
Please call us first @ 919-908-3456 before shipping any returns
Cricshop Us Returns
7730 Crystal Springs Cir unit # 304
Raleigh, North Carolina , 27617